Our expertise in all aspects of health care delivery is integrated into project teams designed to improve competitive position and have a meaningful impact on our client’s business through state-of-the-art management techniques and specialized industry knowledge. Our information technology consultants understand the technology solutions available today. They have no vendor relationships, offer no products and have no real or personal conflicts of interest.
We work with our clients to identify their current and future information technology needs and then facilitate the planning, selection and implementation processes to achieve lasting results. We assist clients in leveraging technology to improve their business performance while optimizing investments and facilitating long-term, measurable returns.
Strategic and Tactical Planning
KSA’s participatory methodology examines all aspects of our client’s current technology deployment, unmet needs and organizational readiness to proceed. The result is a comprehensive roadmap aligned with corporate strategies and supported by appropriate governance. It includes resource requirements, budgets and implementation plans.
Vendor Selection and Contract Negotiation
KSA applies years of experience working with multidisciplinary client teams to select the most appropriate systems and technology. We work with our clients to structure sound business arrangements, negotiate favorable contracts, develop pre-implementation plans and mitigate client risks.
Business Intelligence
KSA understands the unique organizational challenges of transforming disparate corporate data assets into a managed business intelligence resource. Clients pursuing performance management, clinical and research analytics, data warehousing and decision-support strategies work closely with KSA to assess, design, select and implement appropriate technologies, methodologies and processes.
Interim Leadership
KSA supports clients in need of interim senior technology leadership and project management. Our professionals have previously served as directors, CIOs, CTOs and senior project managers for leading health care organizations, and bring a wealth of experience to each assignment.
Implementation
Our professionals provide executive advisory services and project management office support for significant technology implementations and transition planning. KSA anticipates challenges, oversees schedules and budgets and provides strategic guidance as the implementation proceeds.
Operations Planning
KSA analyzes processes throughout the patient encounter, including access, care, communications, revenue cycle and support. We work with clients to develop new and redesigned operating models, including identification of required information technology capabilities to improve efficiency and effectiveness, enhance the patient experience and increase clinician and staff satisfaction.
Technology Planning for New Facilities
KSA supports clients as they consider the technology-enabled vision and workflow for new and renovated facilities. We identify the associated technology requirements, impact on design and budgetary support required.
Technology Performance Improvement
KSA conducts an objective assessment of the client’s core information technology organizations and support and delivery processes. Our recommendations help clients improve service levels for their information technology departments applying industry standards (e.g., information technology infrastructure library).
Outsourcing Evaluation
KSA assists in evaluating the feasibility of outsourcing, crafting an outsourcing strategy, identifying alternative solutions, assessing the impact on operations, performing due diligence, negotiating contracts and devising exit strategies.
Connecting Communities
KSA helps emerging and established regional health information organizations, as well as health care systems desiring to connect with their affiliated physicians, with planning and governance issues, business plan and funding model development, project feasibility and design, privacy/security issues, regulatory and legal implications (e.g., Stark/Anti-Kickback Statute) requirements and EMR and practice management technology selection.
Infrastructure
KSA assists with the strategic planning, design and implementation oversight of secure and robust wired and wireless networks, data centers, telecommunications, tracking technology and host environments to support organizational goals, security, data convergence and major application efforts.
Security and Privacy Compliance
KSA supports clients by evaluating security and privacy compliance (including HIPAA, FACTA, PCI and others), conducting business/risk impact analyses and disaster recovery planning; other related security/privacy issues are also addressed.